Sustainability

Powering
the future.

Sustainability Vision

We aspire to be a leading provider of integrated utilities and value-added energy solutions that contribute to a sustainable future.

YTL PowerSeraya is committed to delivering reliable, affordable and sustainable energy solutions to the communities we serve. Our values and business practices are grounded in responsibility and integrity, ensuring sustainability is at the core of everything we do.

Our approach is anchored on three core pillars: environmental stewardship, societal enrichment, and responsible governance, each shaping how we operate and create lasting value for all stakeholders.

Our ESG Framework

Find out more about our key pillars below:

Environmental Stewardship

Our Commitment

Protecting and improving the environment to build a better future.                                                                                                                                

At YTL PowerSeraya, we are committed to protecting and enhancing the environment as part of our responsibility to future generations. We aim to mitigate climate-related risks and seize emerging opportunities.

We are committed to our 60:30 vision, which aims to reduce 60% of our direct emissions by 2030 from 2010 levels. We are also aligned with Singapore’s net-zero goal by 2050.

As a key player in the energy sector, we will support Singapore’s transition to a low-carbon future and deliver lasting positive impacts to our stakeholders.

Our Approach

Aligning with international best practices, reducing emissions, and managing natural resources efficiently.

We adopt the TCFD framework to assess climate-related risks and opportunities, shaping both short- and long-term strategies. We embed sustainable practices cross our operations from power generations, fuel management and office management. By managing resources, emissions, and water responsibly, we take a holistic approach to ensure resilient and future-ready growth.

Climate Action

The TCFD framework guides our climate-related risk management and identification of opportunities, strengthening both our climate strategy and ESG transparency through regular review of climate-related metrics and performance targets.

Based on the IPCC Sixth Assessment Report, we prioritise alignment with the SSP1 scenario, while also preparing for the SSP2-4.5 and SSP5-8.5 scenarios through enhanced risk mitigation.

We also factor in Singapore’s 2050 energy transition blueprint, recognising shifts toward low-carbon energy solutions and regional power cooperation as key opportunities to remain agile and competitive in a changing energy landscape.

Environmental Management

In line with national targets, our Emissions Management Plan aims to reduce Scope 1 GHG emissions by 60% by 2030 from 2010 levels. Beyond carbon dioxide, SOx, NOx, and particulate matter are monitored for a holistic review of our impact.

To advance clean energy generation, we are improving plant efficiency and investing in a 600 MW hydrogen-ready power plant, expanding solar capacity, and exploring low-carbon electricity imports.

Aligned with circular economy principles, we are enhancing water efficiency and recycling at our plants, supported by a digital waste tracking system that improves recycling rates for both hazardous and non-hazardous waste.

Our efforts are nationally and internationally recognised, with certifications including ISO 9001, ISO 14001, ISO 45001, SS651, BizSAFE STAR, and EcoOffice Champion status for our corporate office.

Societal Enrichment

Our Commitment

Providing reliable and affordable services for our customers and communities.

At YTL PowerSeraya, we believe people are the foundation of a resilient energy future. Our commitment to societal enrichment begins with creating positive impact for our employees, customers, and communities. We deliver reliable services, foster supportive workplaces, and champion initiatives that uplift future generations, creating shared value through meaningful partnerships.

Our Approach

Putting people and communities at the heart of our sustainability strategy.

We support our employees with fair practices, equal opportunities, and a strong focus on safety and well-being, providing a safe space to connect and grow. For our customers, we deliver excellent service by enhancing customer satisfaction and driving continuous improvement through innovative solutions. Beyond our business, we are committed to giving back to local communities and supporting vulnerable groups while prioritising environmental stewardship.

Excellent Service

Our commitment to service excellence is built upon receptiveness to customers, continuous service improvement and trust earned through transparency and innovation. We invest in technologies that enhance reliability and experience, such as digitalising oil storage systems and switching to NEWater for operations. Through initiatives like the Power Eco Add-on, we engage customers in our climate journey by enabling support for carbon abatement efforts. Our retail arm, Geneco, remains Singapore’s No. 1 residential electricity retailer, earning multiple awards for customer loyalty and engagement.

Source: ‘Statistics’ (Open Electricity Market), as of 1 April 2025.

Human Capital Management

At YTL PowerSeraya, we see people as the foundation of our long-term success. We foster a fair, inclusive, and empowering workplace built on merit-based progression and diversity. In FY2024, we received four Tripartite Standards Recognitions from TAFEP for our Recruitment Practice, Flexible Work Arrangements, Employment of Term Contract Employees and Age-Friendly Workplace Practices.

Talent development is a priority, with employees averaging over 33 hours of training that will bolster their functional, technical, core, digital and leadership skills. We also promote employee wellbeing through flexible work options, health talks and recreational activities.

Workplace Safety and Health is paramount to our business operation. With structured risk assessments, safety training, QR code reporting, and a near-miss reporting programme, we maintained a strong safety record in FY2024—achieving zero work-related fatalities and zero major injuries over 1.7 million man-hours worked

Community Enhancement

We invest in the long-term wellbeing of the communities we serve. We support education and career pathways through the Energy-Industry and Singapore-Industry Scholarships, and doubled our internship positions in FY2024 to help nurture future industry leaders.

To build an inclusive and connected society, we have partnered with organisations like Yellow Ribbon Project and Lion Befrienders to support rehabilitation, reintegration, and intergenerational connection.

As a power company, we take environmental protection seriously. From planting trees under the #OneMillionTrees movement to hosting public movie screening under the #GoGreenSG campaign, we work with the public and private sectors to raise environmental awareness in the communities we serve.

Responsible Governance

Our Commitment

To be a trusted, reliable and financially strong corporate citizen.

 

We are committed to upholding the highest standards of corporate governance, integrity, and accountability. We believe that sound governance is the foundation of a resilient business, earning the trust of customers, partners, regulators, and the wider community. Through ethical business practices and robust risk management, we aim to ensure the long-term sustainability of our organisation.

Our Approach

To embed responsible governance across all aspects of our business, from managing risks and engaging suppliers to enforcing compliance and upholding ethical conduct.

At YTL PowerSeraya, we uphold a strong culture of ethics through clear codes of conduct, whistleblowing channels, and zero tolerance for corruption. Our risk management system ensures timely management of business risks through internal checks and independent audits. We are committed to safeguarding personal data through a robust protection framework, and promote cybersecurity awareness as a shared responsibility. To uphold sustainable and ethical practices across our supply chain, we have implemented a Supplier Code of Conduct and integrated ESG criteria into supplier screening and evaluation processes.

Corporate Governance and Risk Management

Strong governance underpins YTL PowerSeraya’s integrity, resilience, and long-term value creation. Our Board of Directors oversees strategic direction, performance, and the governance framework, setting the tone on ethical standards and integrating ESG considerations into decision-making.

We have identified 5 key risk categories for YTL PowerSeraya:

To mitigate the above risks, we adopt a three-line defence model:

First line:
Management and departments identify and manage operational risks in daily activities.

Second line:
The Enterprise Risk Management (ERM) Department ensures risk frameworks and controls align with company standards and regulatory requirements.

Third line:
Independent internal and external audits provide assurance on the effectiveness of internal controls and governance.

Data protection and cybersecurity remain priorities. In FY2024, we reported zero data breaches and advanced our Data Governance Framework, with ISO 27001 certifications for both Pulau Seraya and Taser power plants. Regular training and simulations help maintain vigilance across the company.

Supply Chain Management

At YTL PowerSeraya, we are committed to building a resilient, ethical, and sustainable supply chain. We work closely with service providers to uphold high standards in environmental protection, workplace safety, and fair labour practices.

In July 2024, we introduced a Supplier Code of Conduct to highlight our emphasis on sustainable and ethical practices in our supply chain. Through our Approved Vendor Programme, suppliers are assessed on financial health and QHSE policies, with regular post-assessments to ensure ongoing compliance.

We are committed to local sourcing to support communities and reduce our upstream carbon footprint. By partnering with like-minded suppliers, we strengthen the integrity and sustainability of our entire value chain.

Resilient Financial Stewardship

Long-term business resilience and value creation for stakeholders remain central to our strategy. In FY2024, we generated 10,644 GWh of electricity—up 6% year-on-year—maintaining a 19% market share. Our retail arm, Geneco, continued as Singapore’s top residential electricity retailer, serving over 170,000 households.

We achieved S$4.37 billion in revenue and S$880 million in net profit, reflecting strong operational and strategic performance. Looking ahead, we remain focused on staying agile, managing risks, and seizing opportunities in a dynamic global landscape.