A half-yearly e-newsletter by the YTL PowerSeraya Group

Seraya Energy: Going a Step Beyond

for-article-se-new-initiatives-2Not just in the business of providing energy solutions, Seraya Energy believes in offering value and product excellence, as well as educating customers on energy-related trends, issues and the products and services they are subscribed to from its wide range of offerings.

Enhanced Payment Options
Seraya Energy has partnered with AXS since January 2012 to ensure customers can make payment via AXS stations and Cheers outlets. From July 2012, Seraya Energy’s tenant customers can now also perform e-application (opening an account) and pledge an initial security deposit via the same channel. This increases convenience for customers as well as shorten the turnaround time working with their landlord to activate an account – especially useful for tenants who are currently purchasing electricity from Seraya Energy through their landlord.

for-article-se-new-initiativesEnergy Usage Tracking and Market Updates
To assist customers in their energy conservation efforts, Seraya Energy conducts regular orientation programmes* on its portal to familiarise customers with obtaining online information, which will go towards helping them understand their companies’ energy consumption patterns.

As part of its value-add service, Seraya Energy also provides customers with bi-monthly market updates, which allows customers to keep track of wholesale electricity supply and demand, as well as the fuel oil and foreign exchange market**.

Seraya Energy constantly seeks to keep itself on the pulse of the energy industry and provide value added services to help meet customers’ needs. After all, it is about enabling its customers’ business success!

*The next upcoming customer portal orientation session will be on 27 July, Friday. Click here to register.

**Interested parties can subscribe to Seraya Energy’s Bi-monthly Market Updates by sending an email to with the subject title “Subscribe to Bi-monthly Market Updates”. Please include your company’s name and your corporate contact details.

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